According to the established business model, the COO mainly focuses on executing the company’s business plan. At the same time, the CEO is more concerned with long-term goals and the broader company outlook. In other words, the CEO devises plans while the COO implements them.
For instance, when a company experiences a drop in market share, the CEO might call for increased quality control to fortify its reputation among customers. In this case, the COO might carry out the CEO’s mandate by instructing the human resources department to hire more quality control personnel. The COO may also initiate the rollout of new product lines and be responsible for sales, production, research and development, and marketing.
In many cases, a COO is specifically chosen to complement the skill sets of the sitting CEO. For example, in an entrepreneurial situation, the COO often has more practical experience than the founding CEO, who may have come up with an excellent concept. Still, it needs the start-up know-how to launch a company and manage its early stages of development.
There are generally SIX types of COOs:
Have something else in mind? Fill out the contact form and I will get back to you as soon as I am able.